FAQS

The City of Boston has reinstated the mask mandate for all indoor dining beginning on Friday August 27th. Guests will be required to wear masks while entering venue, walking through venue, using the restrooms, and departing the venue. They will also be required to wear masks when speaking to any team member or manager. Guests are allowed to remove their masks while playing darts and drinking or eating in their Oches. We appreciate everyone remaining flexible and patient during this time

We will continue to follow all CDC & OSHA rules & guidelines to ensure the safety & health of our guests and employees. We have always held ourselves to a rigorous standard of cleanliness and safety but we have revisited and rethought every single potential point of contact, from how we take in deliveries, to how we prepare your food, how we play darts, and how we will take orders and serve our guests. We want you to have FUN while also remaining safe!

We are providing locally-sourced hand-sanitizer throughout the venue and will also provide disinfectant wipes to any guest that feels they need to clean an item that has been shared between their group. We have switched out our air hand dryers for disposable towels in the bathrooms and we are sanitizing bathrooms every 30 minutes, including sinks, locks, handles and stalls.

Each oche and table will be cleaned between every reservation. That includes tables, millwork, chairs, ledges, gaming equipment, touchscreens, etc. All high-touch areas like door handles, drink rails, bathrooms, etc. will be sanitized every 30 minutes. We will do a professional cleaning every single night provided by Advanced Cleaning Technologies.

We always recommend making a reservation, as walk-in availability is not guaranteed. We also cannot guarantee that reservations can be extended due to late arrival, so please plan to arrive on time!

You can opt to pre-order food and beverage through our website’s booking system, and your food will automatically be brought out when you’ve arrived and had time to settle in. You can also order in venue, through your personal cell phone via QR code or directly with a server.

While employees are not required to wear masks, disposable and reusable forms of PPE are provided. We have implemented pre-ordering and contactless ordering to help employees stay better socially distanced, and we have reviewed food and beverage delivery from staff to customer to ensure proper distancing and minimal contact. Employees-only areas including offices, locker rooms, bathrooms, and back hallways will all be professionally sanitized between every shift.

Our staff are always required to be certified via ServSafe for Food Handling & Alcohol. We have added mandatory COVID19 ServSafe training and certification as well, which all employees will have time to complete prior to Flight Club’s re-opening. These courses are offered in multiple languages to ensure all staff members can be trained in the language they feel most comfortable in.

Yes! We are very excited to launch a full carry out menu that is crafted both for individuals and for safe socializing at home, whether it be with cautious friends, or family and roommates. We also have delivery options via Doordash and Uber Eats. You can access our carry out menu on our website. We also have gift cards you can purchase via phone and come pick up as well.