We will continue to follow all CDC & OSHA rules & guidelines to ensure the safety & health of our guests and employees. We have always held ourselves to a rigorous standard of cleanliness and safety but we have revisited and rethought every single potential point of contact, from how we take in deliveries, to how we prepare your food, how we play darts, and how we will take orders and serve our guests. We want you to have FUN while also remaining safe!
While masks are no longer required, we strongly encourage unvaccinated guests to wear their masks while walking about the venue.
We are providing locally-sourced hand-sanitizer throughout the venue and will also provide disinfectant wipes to any guest that feels they need to clean an item that has been shared between their group. We have switched out our air hand dryers for disposable towels in the bathrooms and we are sanitizing bathrooms every 30 minutes, including sinks, locks, handles and stalls.
Each oche and table will be cleaned between every reservation. That includes tables, millwork, chairs, ledges, gaming equipment, touchscreens, etc. All high-touch areas like door handles, drink rails, bathrooms, etc. will be sanitized every 30 minutes. We will do a professional cleaning every single night provided by Advanced Cleaning Technologies.
We always recommend making a reservation, as walk-in availability is not guaranteed. We also cannot guarantee that reservations can be extended due to late arrival, so please plan to arrive on time!
You can opt to pre-order food and beverage through our website’s booking system, and your food will automatically be brought out when you’ve arrived and had time to settle in. You can also order in venue, through your personal cell phone via QR code or directly with a server.
While employees are not required to wear masks, disposable and reusable forms of PPE are provided. We have implemented pre-ordering and contactless ordering to help employees stay better socially distanced, and we have reviewed food and beverage delivery from staff to customer to ensure proper distancing and minimal contact. Employees-only areas including offices, locker rooms, bathrooms, and back hallways will all be professionally sanitized between every shift
Our staff are always required to be certified via ServSafe for Food Handling & Alcohol. We have added mandatory COVID19 ServSafe training and certification as well, which all employees will have time to complete prior to Flight Club’s re-opening. These courses are offered in multiple languages to ensure all staff members can be trained in the language they feel most comfortable in.
Yes! We are very excited to launch a full carry out menu that is crafted both for individuals and for safe socializing at home, whether it be with cautious friends, or family and roommates. We also have delivery options via Doordash and Uber Eats. You can access our carry out menu on our website. We also have gift cards you can purchase via phone and come pick up as well.
Flight Club Stories are the highlights of your games, videos, photos & final leaderboard scores emailed to you the next day.
We store video content privately on Vimeo, while photos are stored securely on our servers.
We'll only ever use your data to build your personalised Story. We never share data with third parties and, where guests choose not to access their Story, we delete it within 28 days.
No problem! If you said 'Yes' to Stories but have changed your mind, just pop our team an email at [email protected] and we'll ensure it's deleted from our system within 24 hours.
We're afraid not. As soon as a guest opts out, we're unable to save any data from your visit or create a Story.
No, this falls under the same rules as our CCTV policy.
Once a Story has been deleted, all of the data is removed from our system and can't be recovered.
Unfortunately, we can't edit parts of your Story, we can only delete it entirely.
Stories are only available for pre-booked events with 1-2 oches or tournaments. Stories are currently unavailable for walk-in guests, pre-booked groups with 3 or more oches & no tournament, and Social Roll-Up.
No – Social Roll-Ups don't generate a booking number which we require to create and send our guests a Story.
Yes. Even if just one guest opts out, then you will not receive a Story from your booking.
We are unable to delete or remove Stories which have already been posted to social media.
Unfortunately not. As soon as a guest opts out, we're unable to save any data from your visit or create a Story.
We only include completed games in your Story. If your time in the oche ended before you finished the last game, it won't have been included. Fear not, you can still access your action replays from the Stories menu.
Children are welcome if you’re just popping by for a bite to eat in the dining area. Children over the age of twelve can play before 4pm and must be accompanied by an adult, and kids must be over the age of eighteen to play after 4pm. Guests must be 21+ after 6pm on Thursday, Friday, & Saturday.
We do require you to be wearing clothes, but we don’t mind if you are joining us in your jeans or stepping up to an oche in a suit!
Yes – our building is completely handicap accessible. If you have a guest with any disability in your party, please let us know and we will arrange the best oche for everyone to make the most of the event.
Outside sporting events are not the focus in our venues. We like to save our competition for the oche!